TERMS & CONDITIONS
1. WHO ARE WE?
We are Stashwagon Pte Ltd.
“Account” means the Stashwagon Account that you will need to register for on the Site if you would like to submit an Order on the Site;
“Business Day” means the normal 5 day week working office hours;
”Order Confirmation” means our email to you, in which we acknowledge your Order;
“Contract” means your Order of a Product or Products in accordance with these Terms and Conditions which we accept in accordance with clause 6.2 below;
“Customer” means any individual who places an Order on the Site;
“Order” means the Order submitted by you to the Site to purchase a Product from us;
“You” means the Customer who places an Order;
References to “clauses” are to clauses of these Terms and Conditions;
Headings are for ease of reference only and shall not affect the interpretation or construction of the Terms and Conditions;
Words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include every gender and references to persons shall include an individual, company, corporation, firm or partnership;
References to “includes” or “including” or like words or expressions shall mean without limitation.
3. TERMS OF SALE
(a) To place an Order, you must register with us by creating an Account on the Site. You must only submit to us information which is accurate and true. You must also keep your information up to date by informing us of any changes, by using the relevant sections of the Site.
(b) You shall not misuse the Site by creating multiple user accounts.
3.2 Formation of a Contract
(a) The information set out in the Terms and Conditions and the details contained on this Site do not constitute an offer for sale but rather an invitation to treat. No Contract in respect of any Products shall exist between you and us until we have shipped the Products to your address.
(b) To submit an Order, you will be required to follow the online shopping process on the Site. After this you will receive an Order Confirmation which will act as an acknowledgement of your Order.
(c) An Order is only considered accepted by us upon your Order being shipped to the delivery address provided by you.
(d) A Contract will relate only to those Products which we deliver to you. If your Order consists of more than one Product, the Products may be delivered to you in separate packages at separate times.
3.3 Price and Payment
Whilst we make best efforts to ensure that all details, descriptions and prices which appear on this Site are accurate, there may be instances where errors may occur. If we discover an error in the price of any Products which you have ordered we will inform you of this as soon as possible and give you the option of confirming your Order at the correct price or cancelling it. If we are unable to contact you, we will treat the Order as cancelled. If you cancel your Order before we have shipped it to you, and you have already paid for your Order, you will receive a full refund.
(a) Where applicable, prices are in Singapore Dollars. Delivery costs will be charged in addition where applicable; such additional charges are clearly displayed and included in the ‘Final Total’.
(b) We are under no obligation to fulfil your Order if the price listed on the website is incorrect (even after your Order has been acknowledged by us).
(c) You can pay using any of our payment options listed on our homepage.
(d) Upon authorisation of the payment, by clicking the “Pay with PayPal” button you are confirming that you have sufficient funds or credit facilities to cover the cost of the Product.
(e) For Singapore buyers, you have the option to make your payments via PayNOW, to UEN 201904066D.
(f) In order to process orders with payment made via PayNOW, you must provide a screenshot as proof of payment.
3.4 Mistaken Orders
If you discover that you have made a mistake with your Order after you have submitted it to the Site, please drop us an email here. We will try our best to process your request.
3.5 Refusal of Order
We reserve the right to withdraw any Products from this Site at any time and/or remove or edit any materials or content on this Site. We will make our best efforts to always process all Orders but there may be exceptional circumstances wherein, we may need to refuse to process an Order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.
If we cancel your Order and you have already made payment for your Order, the payment amounts will be fully refunded to you.
We will not be liable to you or any other third party by reason of our withdrawing any Product from this Site, whether it has been sold or not, removing or editing any materials or contents on this Site or for refusing to process or accept an Order.
4.1 We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery time indicated by us at the time of your order checkout (as updated in the Order Confirmation).
4.2 We shall notify you if we expect to be unable to meet our estimated delivery date, but to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
4.3 Upon delivery of the Product, you may be required to sign for delivery. You may contact Stashwagon team through email at firstname.lastname@example.org in case of any faults, defects or damage. You shall be able to provide the documents delivered with the Product, upon request.
4.4 Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.
4.5 We will be using external party to do our delivery which is deemed to be able to satisfy our delivery requests. Any delivery charges or changes will be reflected in the Total amount during your final check out.
4.6 The relevant delivery company will within their jurisdiction call you on the contact number you have provided if there is a need to prior to delivery.
4.7 If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within one week of our first attempt to deliver the Product to you) accept delivery, we may (without affecting any other right or remedy available to us) do either or both of the following:
(a) charge you for any fee and other costs reasonably incurred by us; or
(b) no longer make the Product available for delivery or collection and notify you that we are immediately cancelling the applicable Contract, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the Contract, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees as provided for in clause 7.8 (a) above).
You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have.
- In event there exists a conflict of total cart size which entitle free shipping, the value on website shall prevail.
- Once an order is placed we cannot change the address on that order. please be aware to fill in the correct information at checkout otherwise we will have to cancel your order and refund you.
4.8 Delivery period
The delivery period will be within the time frame of the delivery company.
We will ensure that once order has been made by you, we will post it out within 3 working days of your order confirmation to the relevant delivery company
Once an item is handed over to the delivery company it becomes their responsibility to successfully handle and deliver your package. we are not responsible for any lost, damaged, etc. packages, please contact the relevant delivery company with any delivery questions.
5. CANCELLATION BY CUSTOMER (NON-FAULTY PRODUCT)
We do not accept any product cancellation upon checkout. Items sold are non-refundable.
6. OUR PRODUCTS
6.1 Our products are pictured on our website with the sizing as shown.
6.2 Our products are for male and female unless otherwise stated.
7. RETURNS AND REFUNDS POLICY
7.1 We have provided multiple images of the products, as well as sizing charts for our items. We do not accept returns or exchanges for any wrong purchases made by you once the order has been dispatched.
7.2 We will only accept returns if there is physical damage on the product, which was not caused during the delivery. Photographic evidence must be produced 24 hours upon the receiving of your item.
8. Disclaimer of Third Party Information
When you use the Services, or send emails, text messages, and other communications from your computer or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
These Terms and Conditions, together with all additional Terms, constitute the entire agreement between you and Stashwagon relating to your use of our Services. You consent to receive notice by email to the address provided at registration. If any provision of the Terms shield to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of the Terms shall not be affected.
Stashwagon may assign or transfer our rights and obligations under these Terms at any time. You may not assign or transfer your rights or obligations under these Terms, or any of your rights or obligations, without the prior written consent of Stashwagon, which we can refuse in our sole discretion. No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by these Terms, your use of the Services, or the provision of our Services.
The terms and conditions set forth in these Terms are for your benefit only, not for the benefit of any third party except for Stashwagon’s permitted successors and assigns.
These Terms are governed by the laws of the State of Singapore, without regard to conflicts of law provisions, in the federal and state courts located in Singapore, Singapore. By using the Stashwagon website or acting as a buyer, you expressly agree to the governing law and venue provision of these Terms, irrespective of the state or country in which you reside. The parties each hereby disclaim the applicability of the United Nations Convention on Contracts for the International Sale of Goods.